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1. Why do water service laterals freeze, aren’t our pipes buried deep enough?
2. Is there anything I can do to prevent my water service lateral from freezing?
3. If I need to run water for freeze protection, which faucet should I run?
4. Is there any way to tell if my water service lateral is about to freeze?
5. I noticed the signs that my water service lateral might be freezing, what should I do?
6. Who is responsible for thawing a frozen water service lateral?
7. How will I know whether to start or stop running water for freeze prevention?
8. Why doesn’t the Utility just notify everyone to run water to prevent service lateral freeze-ups?
9. My water service lateral has frozen, what do I do?
10. My neighbor’s water service lateral has frozen. I don’t have any problems, but the Utility still wants access to my home. Why?
11. I have been told my water service lateral is non-metallic (i.e. plastic), how can my lateral be thawed?
12. If my water service lateral has frozen, isn’t the Utility obligated to restore my water service in a specific time?
13. I reside in a mobile home park, am I supposed to run water for freeze protection?
14. I live in a rural part of the Village and have a private well for my water and a private septic system for wastewater. Am I supposed to run water?

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1. Why do we need to replace our Municipal Building?
2. Was renovation of the existing building(s) considered?
3. How much will the project cost?
4. The original facilities study in 2016 estimated the project would cost between $12 and $13 million. Why has the estimate gone up to possibly 15 million?
5. How will the project affect my taxes?
6. If we don’t construct the new building will my taxes remain the same or even go down?
7. Why was a new site selected?
8. What will we do with the existing site and the buildings?
9. How does the new facility compare to the current one?
10. Will the new building include technology which improves energy efficiency and conservation of resources?
11. Will this be built by local businesses and contractors as to keep money in the local economy?
12. Does this project require a referendum?
13. In summary, has the need for this project been adequately evaluated?